Privacy Notice

Who handles your information

G2 Equipment (Pty) Ltd, registration 2021/429000/07, Middelburg, Mpumalanga, South Africa, manages account and service information. For privacy enquiries, contact the Information Officer at info@g2e.co.za or +27 76 912 6403.

Your organisation is responsible for deciding which personal information belongs in its audits. G2E provides the service and processes those records to support the authorised audit work.

What we collect and why

Registration requires your name, email, password, company, primary site and country of work. These support sign-in, account identification, company details and country-specific support. Without required fields, registration will not complete. Job role is optional. Enter Independent consultant if you work for yourself.

We also process audit records, findings, assigned users, due dates, uploaded photos, activity history, browser labels, sign-in records and your privacy acknowledgement. You and authorised audit collaborators supply this information. Add only personal details and photos needed for the audit.

Account and audit processing supports the service you request, security and record integrity. Acknowledging this notice records receipt of information. It is not blanket consent or marketing permission. Registration does not subscribe you to marketing.

Access, hosting and transfers

Audit access follows ownership and assigned membership. Company and site names do not grant access to any audit. When you request audit membership, we send your signed-in email, name and stated company, site and country to the audit owner for review. The request’s email, company, site and country fields are visible only to the audit owner. Approved members’ names and roles are visible to the audit team. Approved membership applies only to that audit. Passwords are handled by Supabase authentication. Its current project region is London. Hosting, audit records and photo storage use OpenAI Sites and Cloudflare. These providers process information outside South Africa.

Contact the Information Officer for the applicable operator agreements and cross-border transfer safeguards. This notice does not promise storage exclusively in South Africa.

Cookies, devices and reminders

Essential cookies keep your session and browser access secure. Offline audits, drafts and photos are saved in your browser on this device. Sign-out locks that workspace. Use Device & access to remove the local copy after syncing. Files you download remain on your device until you delete them.

Due-date reminders are optional. Phone notifications require your browser permission and a saved push subscription. Notification services receive the subscription and encrypted reminder messages. Lock-screen messages use a general reminder without finding descriptions or site names. Change or disable reminders in your profile.

Optional passkeys and biometrics

After verifying your email and signing in, you choose whether to register a passkey. Your device or password manager holds its private key and handles fingerprint, face recognition or screen-lock verification. G2E and Supabase do not receive or store your fingerprint or face scan. Supabase stores the public credential, its label and creation and usage dates for account security. Your password remains available as a backup. Manage and remove passkeys in Profile.

Retention and your rights

Account information remains while your account and service are active. Use Delete my account from Profile or this website to review and confirm permanent deletion. Re-enter your password and confirm the removal. No email or support request is required. Deletion removes your account, profile, credentials, device access, reminder settings, every audit you own and its related records, and photos you uploaded. Memberships and account attribution in other people’s audits are removed. Those audits’ operational records stay available to their owners.

Deletion starts when you confirm, and access ends on all devices once the request is accepted. The deletion page shows pending status until account and stored-photo removal finish. Return in the same browser to check or retry processing. Completion also removes this account’s saved workspace, drafts and queued changes from the requesting browser. Offline copies, downloaded files and exported reports on other devices require manual removal. Provider backups follow the providers’ retention policies, without a promise of immediate erasure. Minimal deletion records retain identifiers and completion details to prevent deleted data from returning and track completion. They do not retain your name, email or profile.

Edit your company, site, name, country and job role in Profile. Download your saved profile there, or request access to your wider personal information, correction, deletion, objection or withdrawal of consent where consent applies. Email info@g2e.co.za with your account email and request. G2E verifies identity before releasing or changing personal records.

Raise complaints directly with the Information Regulator of South Africa. General enquiries: enquiries@inforegulator.org.za, 0800 017 160.